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Shipping

Shipping times vary from country to country, but in general packages will take from 5 to 10 business days.

The number of days are Business Days and doesn’t include weekends or holidays.

The first delivery day begins the day after the shipping carrier has picked up the package from our warehouse & has checked it into their system. The day when the order is placed does not count as the first day.

Delivery times are estimates based on normal schedules and conditions and not guaranteed by the parcel service.

 


Returns

You may return unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.